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Investment Scams

Have you lost money to an investment scam?

  • Solicitors since 1988, regulated by the SRA (515276)
  • Money sent abroad or into crypto may be traceable
  • Fixed-fee initial reviews, every cost explained upfront

What kind of investment scam was it?

Did any of the money leave a UK bank account?

Including transfers from a UK bank to a crypto exchange or wallet.

How much did you lose in total?

Select the approximate range

When did you make your last payment?

Acting quickly gives the best chance of freezing funds.

Where should we call you?

A fraud solicitor will call you back to discuss your case.

Almost done

Submit your details now and a fraud solicitor will call you back.

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Adding your story and any screenshots or documents helps us review your case faster.

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Thanks, we've got your details

We'll call you back once we've reviewed your case.

While you wait

  • Stop all contact with the suspected scammer
  • Call your bank’s fraud line and report what happened
  • Keep every message, screenshot and statement
  • Don’t pay anyone offering to recover your money
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The Facts

What is an investment scam?

An investment scam is a type of fraud where a criminal convinces you to invest money into what seems like a genuine opportunity or investment product. They then divert your funds to accounts they control. Common scams include investing in cryptocurrency, currency trading platforms or through fake investment firms.

What legal routes are available?

Depending on the type of scam, the possible legal actions available include claims for deceit, fraudulent or negligent misrepresentation, or unjust enrichment, as well as injunctions or court orders to freeze assets and identify recipient accounts.

Can I get my money back?

Yes, in many cases we can recover funds, either by bringing claims against the people who received or facilitated the transfers, or by pursuing your bank for reimbursement if it failed in its legal duty to meet regulatory standards and industry codes.

Think you've been scammed?

Contact your bank first to raise an Authorised Push Payment (APP) fraud alert and request recalls of any transfers sent, and freezing of any cards used. Then click here to start your claim with Complex Law.

Meet [Head of Fraud] before you speak to us

Who we are, what happens on the first call and what we'll need from you.

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Types of investment scam

Which of these happened to you?

Pick the closest match for your situation, so we can check if you have a claim.

Crypto investment

You bought crypto through an app or "platform" and now can't withdraw it.

Trading or forex platform

A "broker" showed you a dashboard of growing profits, then the account froze or disappeared.

Clone firm or fake bond

Someone posed as a real FCA-registered firm, with a cloned website, paperwork and phone numbers.

Someone I met online

A friendship or relationship that started online, then turned into investing together.

Celebrity or news ad

You clicked an ad using a famous face or a fake news story to promote an investment.

Asked for fees to withdraw

You're being told to pay "tax", "release" or "verification" fees before you can get your money out.

How Complex Law can help

We can help deal with your bank, engage with any platforms your funds were transferred through, secure court orders to freeze funds, and pursue claims against those responsible.

Rapid response and evidence preservation

We’ll help you gather and preserve the evidence you need, such as preservation letters and transaction records. We can also work with your bank to recall or freeze transactions in some cases.

Court orders and asset protection

We can request Norwich Pharmacal/ Bankers Trust disclosures to identify which accounts received your funds, and then seek court orders against any banks or account holders identified.

Claims against banks and facilitators

Banks have a duty to protect customers from scams under the CRM Code and Payment Services Regulations. If they failed to do so properly, we may be able to pursue reimbursement.

Payments and cost control

We’ll explain any costs related to your case upfront, so that you can balance the cost of pursuing a claim against the funds you’re trying to recover.

What happens next?

Our online claim check is designed to be quick and easy to use.

1. Answer 4 quick questions

Takes about 60 seconds. No paperwork yet.

2. Speak to a fraud solicitor

All of your agreements are checked to reveal if they have included hidden commission payments.

3. We start the recovery

If you choose to proceed, we'll get to work on your behalf, liaising with banks, tracing funds and obtaining court orders as needed.

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Your fraud team

The experts working on your case

All investment scam cases are led by experienced solicitors with expertise in this area of law.

Mark Montaldo

Mark Montaldo

Director

David Whelan

David Whelan

Head of Legal

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Stay safe

Check we're genuine

People who’ve been scammed are often targeted again by fake “recovery” firms. Here's how you can tell we're a legitimate, regulated firm.

SRA-regulated solicitors

Look us up on the SRA register. Our number is 515276. Or click here to validate.

Where to find us

Our office is Avenue HQ, Mann Island, Liverpool, L3 1BP.

No fees to “unlock” your money

We'll never ask you to pay to "release" or "unlock" your money.

Check who’s calling

We only call from 0333 188 9996 and email from enquiries@complexlaw.co.uk

Do you have a claim?

If any of the items on the checklist apply to you, speak to Complex Law to discuss your situation in more detail and explore the options available to you.

Start a claim online

Claim Checklist

You transterred funds after a cold call, email, social media message, or online advert.

You were directed to a "cloned" firm or persuaded by fake FCA registration details.

You saw rapid onward transfers to multiple accounts or crypto wallets.

Your bank refused or delayed a recall, or dismissed your complaint.

You're still being contacted for "tax," "release," or "verification" fees.

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What Others Say

Hear from our past clients

We’re proud of our success rate. Over the last four decades, we’ve helped thousands of clients secure the judgments, compensation, settlements, or resolutions they were seeking.

Excellent rating

  • Paul W

    Ridiculously easy to check and apply. All the searching is done for you in literally one minute. A soft credit check is required but doesn't impact your score. Go and claim what’s rightly owed!

  • Kathleen H

    This is the first time I have contacted Complex Law. It was easy and I got a quick response. I was shocked how many finance companies they found within half an hour. There was no way I would have remembered these companies.

  • Sidali S

    Really pleased with how easy it was to fill out the complaint form. The layout was clear, and the steps were simple to follow, which made the whole process quick and stress-free. It’s great to see such an efficient and user-friendly system in place.

Frequently asked questions

If you don’t find the answer to your question here, get in touch with us and we’ll be happy to help.

How much will this cost me?

Costs vary depending on the type of scam, the amounts involved and the complexity of the case. We'll build a recovery plan based on the specifics of your case, then we'll explain every cost involved in plain English, before you commit to anything.

Is it worth pursuing if the scammers are overseas?

Yes, just because a scam is based outside the UK doesn’t mean there’s no chance of successful legal action or recovery. In some cases, there will be UK-based receiving accounts, intermediaries, and platforms we can pursue to trace funds that have later moved abroad. We may also be able to use cross-border orders and liaise with overseas law enforcement and banks to recover your money.

What if I paid in cryptocurrency?

Cryptocurrency transactions are anonymous, but still traceable in many cases. Depending on your case, there are a number of options available to us: tracing on-chain flows, compelling crypto exchanges to disclose wallet owners receiving stolen funds, or obtaining court orders to freeze crypto funds while an investigation proceeds.

What’s the time limit to bring a claim?

It depends on the details of the case. Where deceit or misrepresentation is involved, there’s usually a limit of six years from the date the fraud occurred. But in reality, to have a realistic chance of recovery, you need to act as soon as you’re aware you’ve been scammed. Criminals move funds quickly, through multiple accounts or crypto wallets. The faster we can begin the process, the higher the chance of success.

Can my bank reimburse me?

Yes, in some cases they may be obliged to reimburse you. We can check whether your case qualifies, and deal with the bank on your behalf – or escalate the matter to the Financial Ombudsman Service if necessary.

I feel embarrassed I fell for it

Please don’t be. These scams are run by organised criminals using cloned firms, fake dashboards and spoofed numbers. We speak to people in your position every day.

What evidence do you need from me?

As much as possible. The more evidence we have, the better the chance of a successful resolution. Useful evidence includes screenshots of the website, advert or social media page where the investment opportunity was offered, emails, texts or private messages discussing the investment, and bank or credit card statements detailing payments made.

Legal advice in plain English

Get in touch to find out how Complex Law can help you resolve your legal issues quickly, efficiently and with the best possible outcome.